Automation

Process Automation for SMEs

82% of SMEs still work predominantly manually — every automation saves time, reduces errors and scales your business.

0%

of SMEs have predominantly manual processes

0h/month

time saved per automation

0%

less error rate

0%

BAFA funding available

Automatable Processes in SMEs

Practical use cases with immediately measurable results

Invoice Processing

Automatic capture, verification and posting of incoming invoices — from OCR recognition to approval in the accounting system.

Customer Communication

Automated email sequences, chatbot integration and AI-powered response suggestions — faster response times with less manual effort.

Order Processing

End-to-end automation from order receipt to confirmation to delivery tracking — no manual retyping between systems.

Document Management

Automatic classification, filing and tagging of documents — structured storage instead of chaotic folders and email attachments.

CRM Integration

Automatic data synchronization between CRM, ERP and other systems — no data silos, no double data maintenance, seamless customer history.

Reporting

Automated reports and dashboards from your business data — daily KPIs without manually collecting from various sources.

Schritt 1

Process Analysis

Identification of the most time-consuming manual processes and calculation of automation potential with concrete ROI.

Schritt 2

Automation Mapping

Detailed mapping of as-is processes and design of automated target processes with tool selection (n8n, Zapier, Make).

Schritt 3

Implementation

Setup and configuration of automations with thorough testing — gradual introduction without disrupting daily operations.

Schritt 4

Optimization

Ongoing monitoring, error analysis and continuous improvement of automations — more efficiency with every iteration.

Ab

From mid three-digit range

per month · monthly cancellable · up to 50% BAFA-funded

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Frequently Asked Questions

Essentially any rule-based, recurring process: invoice processing, email communication, order processing, data synchronization between systems, reporting and document filing. In the initial consultation, we identify your top 3 automation potentials.
We primarily work with n8n (self-hosted, GDPR-compliant), Zapier and Make. For more complex requirements, we use custom solutions with Node.js and Python. Tool selection depends on your requirements, existing systems and data protection standards.
First automations typically run after 2-4 weeks. Simple workflows (e.g., automatic email forwarding, data synchronization) are implemented within days. More complex processes (e.g., invoice processing with approval) take 4-8 weeks.
Wito AI offers process automation as part of CDO-as-a-Service packages from a mid three-digit amount per month. All packages are monthly cancellable and up to 50% fundable through BAFA. Costs typically pay for themselves after 2-3 months.
No. Automation builds on your existing systems — ERP, CRM, email, accounting. We connect your existing tools via interfaces (APIs) so data flows automatically. No system changes, no double work.

Which processes can you automate?

Free maturity assessment in 3 minutes — scientifically founded, instant score across 7 dimensions.

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